Refund Policy
Thank you for shopping with Genkem. We want you to be fully satisfied with your purchase. Please review our refund policy carefully.
7-Day Return Policy
We offer a 7-day return policy, starting from the date you receive your item. If you wish to initiate a return, the item must meet the following criteria:
- The item must be in the same condition as when you received it.
- It should be unused
- It must be in its original packaging.
- You will need to provide the receipt or proof of purchase.